With one of the lowest annual failure rates in the computer industry, Getac computers are built-to-survive.
If one does need repair, we want to make it as convenient as possible.
That's why Getac rugged computers are serviced by FedEx TechConnect - a fast,
convenient and reliable service so you can quickly get back to doing what you do best.
For over 20 years, we've been manufacturing rugged computers for some of the most demanding professions and the most extreme environments.
With over 1,800 FedEx Office locations nationwide and FedEx dropoff locations on most US military bases, it's easy to find a dropoff location convenient to you.
You can easily keep up to date on the status of your repair by tracking the inbound shipment, the repair and the return shipment back to you online at your convenience 24/7.
When you absolutely need the computer back in a hurry, you can upgrade to Priority Care service and receive Front of QueueSM priority, overnight shipping and your unit back in as little as 48 hours.
Technology repair specialists, certified by Getac, provide diagnostics, repair, re-image and upgrade services with quality assurance methodologies designed to verify that everything is working properly.
Getac warranty repairs are carried out by expert technicians using Getac original production parts.
The FedEx TechConnect repair center is centrally located in Memphis, Tennessee near the FedEx central hub. End-of- runway location ensures shorter time in transit for express shipments and 3 day or less transit by FedEx Ground for most of the US.
Every repair comes with three-stage tracking of the inbound shipment to FedEx TechConnect, the repair or upgrade to the return shipment back to the location you designate.
We know your computer is valuable to you. With Getac's door to door chain of custody, your computer is always either with FedEx or you.
FedEx is a trademark of Federal Express Corporation. Used by permission. Service Delivered and Front of Queue are service marks of Getac, Inc.