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Careers

From our corporate offices in Southern California to field positions in sales, engineering and support, a job at Getac requires you to bring your 'A game' every single day. It's what our customers expect.

Think you have what it takes? Scroll through our current openings below or send a resume to GetacHR_US@getac.com in the event a future opening becomes available.

Keep your resume on file with our HR department for consideration should an appropriate position(s) become available in the near future.

Support Technician

Position Description Summary

The Support Technician is responsible for actively driving and managing technology evaluations during the pre- sales process for Mobile Video Solutions. This role will work in conjunction with the Business Development Manager as the key technical advisor and advocate for Getac products. Candidates must be able to multi-task and manage several technical pre- sales activities in a time sensitive manner to support customer’s business needs.

Duties and Responsibilities

- Develop and deliver Mobile Video Solutions demonstrations.
- Represent Mobile Video Solutions to the customers and at field events such as conferences, seminars, trades shows, etc.
- Responsible for timely, accurate and detailed communications and tacking of projects via internal systems.
- Appropriately respond to functional and technical elements of RFQ’s and RFP’s for Mobile Video Solutions.
- Travel throughout the regional sales territory and US.
- Effective communication of technical issues to the overseas engineering team.
- Identify all technical issues of assigned customer accounts to assure complete customer satisfaction through all stages of the sales process.
- Provide weekly reporting on the Mobile Video Solutions to the Director of Business Development.
- Responsible for VR and VCI certification Training program
- Manage pilots on Mobile Video Solutions.
- Understanding the customer market needs by industry vertical and feedback to the R & D engineering teams.
- Requires 50% to 70% travel.

Technical Skills

- Video solution Hardware and software troubleshooting.
- OS/Image builds – INF drivers, system drivers, BIOS, encryption, etc.
- Microsoft Certification a plus.
- Experience supporting video evidence product end-user installation, configuration, upgrades and migration.
- Experience troubleshooting technology in vehicles to include interoperability of computers with mounts, docks and other third party devices.
- Gobi, 3G, 4G knowledge and wireless troubleshooting – familiar with wireless software: One Click, NetMotion, VZ Manager.

Essential Skills and Experience Requirements

Requires 3-5 years of pre/post field support with in-car video / Body Worn Camera / Video Evidence companies or similar industry. Excellent team work and prior experience in collaboration with field sales team, field sales engineers, R & D engineers, end-customers and 3rd party vendors is required. Ability to multi-task, prioritize and escalate trouble shooting issues in a time sensitive manner is expected. Excellent verbal , written, communication organizational skills are needed. Must be a self-starter with energy, initiative, and a strong work ethic and thrive in a fast paced detail oriented environment. Use of computer systems, MS office is required. Prior experience in a technical support role or project management role is a plus.

Education/Licenses/Certifications

BS degree in electrical engineering or similar field is required.

Certifications: CCNA, MSCE and graduate degree are a plus.

Contact GetacHR_US@getac.com for full job description and requirements.
Video Solutions Manager

Position Description Summary

Getac is searching for a Video Solutions Manager to work with our Business Development Team in the US. In this position, you will identify and pursue new sales opportunities for our Veretos product line, a Mobile Video System ( that includes: Digital Video Recorder, Body Worn Camera and Surveillance Camera Solutions), that focuses on Public Safety and State Local end users in the rugged mobile computer market.

Duties and Responsibilities

- Responsible for identifying key opportunities in the US.
- Responsible for developing / executing plans towards targeted Veretos customer accounts.
- Responsible for building up with ecosystem partnership and solution package to facilitate the business development opportunity and revenue for the company.
- Work with regional sales managers to support closing end user account deals.
- Work with internal teams to align product, marketing, support and service strategy for accounts.
- Communicating the Business Development roadmap with internal teams, partners and customers.
- Responsible for collecting and analyzing feedback in the market for product enhancement.
- Able to work remotely from home office environment.
- Expected travel for this job position is up to 50%. Includes corporate business meetings, tradeshows and sales event at US headquarters location in Irvine, CA.

Essential Skills and Experience Requirements:

Requires 5-7 years of Business Development sales account experience in a dedicated region or territory with mobile video systems. Ability to work in a team environment is required. Prospecting and developing new business in the public safety arena, building a pipeline, moving opportunities through the sales cycle; proposing, presenting and discussing solutions with decision makers is needed. Defining and maintaining a Business Development sales plan and executing against it is required. Must have excellent verbal, written, communication and presentation skills. Experience with salesforce.com is a plus.

Education/Licenses/Certifications

BA/BS degree preferred.

Contact GetacHR_US@getac.com for full job description and requirements.